Last Updated: [28-11-2025]

This Privacy Policy explains how TierraMove (“we”, “our”, “us”) collects, uses, protects, and discloses personal data in accordance with the Personal Data Protection Act (PDPA) 2010.

1. Information We Collect

We may collect:
• Personal details: name, contact number, email
• Account, booking, and attendance history
• Payment information (processed securely through third-party providers)
• Technical data: cookies, IP address, browser/device info

2. How We Use Your Information

We use data to:
• Manage bookings, attendance, and membership
• Provide customer support and important service updates
• Improve the Portal and class offerings
• Maintain safety, detect misconduct, and take action when necessary
• Comply with legal requirements

3. Data Sharing

We do not sell personal data.
We may share limited information only with:
• Trusted service providers (e.g., hosting and payment platforms)
• Government or enforcement authorities when legally required

All partners are required to follow appropriate data protection standards.

4. Marketing Communications

With your consent, you may receive updates about classes and promotions. You can opt out at any time.

5. Data Security

We apply reasonable technical and organizational measures to protect your data. However, no online system is fully risk-free.

6. Data Retention

Data is retained only as long as needed for business and legal purposes. Afterwards, data will be anonymized or securely removed.

7. Your Rights

You may request to:
• Access the personal data we hold about you
• Correct any inaccurate information
• Withdraw consent for certain processing activities

We may request verification of identity for protection and security.

8. Cookies & Tracking Tools

Cookies may be used to improve user experience. You may manage cookie settings in your browser, but some Portal functions may be limited.

9. External Links

The Portal may link to third-party websites (e.g., WhatsApp, Facebook). Their practices are governed by their own policies, not ours.

10. Policy Updates

Updates may be made over time. The “Last Updated” date will always reflect the latest version.

11. Contact Us

For privacy questions or requests:
Email: prime.cok.farm1.96@gmail.com
Address: TierraMove, Negeri Sembilan, Malaysia